Given the current pressures on companies to deliver efficiency savings we have seen increased activity in relation to shared services and because of this we are often instructed to prepare outline organisation cases for our clients.
These typically include an assessment of the various options from loose collaboration to fully merged and co-located service, cost benefit analysis, and qualitative benefits that might arise from a shared service, the potential risks and required structures and governance.
We have vast experience in successfully establishing and running IT and general shared service organisations (Finance, HR and Sourcing) for a range of clients that include large conglomerates with over 30,000 organisation users across 40 countries. This experience combined with our other capabilities (Outsourcing, ITSM, GRC, Programme and Project Management) ensures we deliver the expected cost and quality benefits for our clients.